777kd Privacy Policy —
Your Data, Your Rights
This policy provides a full explanation of how the personal information you share when registering or using the 777kd platform is collected, stored, and kept secure.
1. Introduction & Scope
777kd ("we", "us", or "the platform") is a trusted online betting and casino service provider in Bangladesh. Ensuring the protection of your personal information while you use our website and related services is our highest priority.
This privacy policy explains what types of information 777kd collects, why it is collected, how it is used, and in what circumstances it may be shared with third parties. By accessing our website or creating an account, you are considered to have accepted the terms of this policy.
This policy applies alongside the Terms and Conditions and together both documents form the basis of the agreement between you and us. If you have any doubts or questions, please contact our support team.
2. Information We Collect
777kd collects information from various sources — directly from you, automatically, and through third parties. Each category is described in detail below.
2.1 Information You Provide Directly
- Full name, username, and date of birth
- Email address and mobile number
- Residential address and nationality
- Payment information (bKash, Nagad, Rocket, Upay, or bank account — we do not store full account numbers)
- Identity verification documents (national ID card, passport, or driving licence)
2.2 Automatically Collected Information
- IP address, browser type, and operating system
- Session duration, pages visited, and click activity
- Information obtained from cookies and similar tracking technologies
- Device identification number and mobile network information
2.3 Transaction-Related Information
Details of every deposit, withdrawal, bet, and bonus claim you make are securely logged in our system. This information is used to ensure financial security, prevent fraud, and resolve disputes.
3. Purpose of Using Your Information
777kd uses your information only for specific, lawful, and fair purposes. We never use information unnecessarily or in a misleading way.
Account Management
Your information is used to create, verify, and manage your account. Confirming age and identity is part of our responsibility.
Transaction Processing
Your information is needed to process deposits and withdrawals accurately and to keep payment methods (bKash, Nagad, Rocket, Upay, and bank transfer) secure.
Security & Fraud Prevention
Your information is analysed to detect suspicious activity, prevent account hacking and financial fraud, and maintain site security.
Customer Service Improvement
Our 24/7 live chat and email support team uses your information to resolve issues quickly. Communication history helps improve the quality of future service.
Ensuring Responsible Gaming
By monitoring playing patterns, we identify at-risk behaviour and provide assistance with setting limits where necessary.
Legal Compliance
Necessary information is retained to comply with applicable laws and regulations and to follow the directives of regulatory authorities.
4. Sharing Information with Third Parties
777kd does not sell your personal information or transfer it to third parties for advertising purposes. However, information may be shared in the following limited circumstances:
- Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the minimum information necessary to complete the transaction.
- Technology service providers: Selected partners for server hosting, data analysis, and security testing — who process information under our instructions.
- Legal authorities: On the basis of a court order, legal process, or government directive — only where mandatory.
- Fraud prevention agencies: Relevant information may be provided to assist in investigations into financial crime or money laundering.
- Business succession: In the event of a merger or acquisition of the company — however, the new entity will also be bound by this policy.
Before sharing information with third parties, we ensure that their own data protection policies meet adequate standards. No partner may use your information without our authorisation.
5. Cookies & Tracking Technologies
Cookies are small text files stored in your browser or on your device. 777kd uses the following types of cookies:
5.1 Essential Cookies
Essential for the basic operation of the site — maintaining login sessions, security verification, and saving user preferences. Without these cookies, the site will not function properly.
5.2 Performance & Analytics Cookies
These help improve the quality of service by collecting information about which pages users visit most, how long they stay, and where issues occur. The information collected is anonymous.
5.3 Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, this may limit the functionality of some services. Cookie management methods vary across browsers — check your browser's help section for more details.
6. Data Security Measures
777kd has put in place industry-standard technical and organisational measures to protect your information. The key components of our security framework are:
SSL Encryption
All data transfers are secured with 256-bit SSL encryption
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times
Access Controls
Only authorised staff can access specific information
Regular Backups
Encrypted backups are stored on secure servers — zero risk of data loss
While we are committed to maintaining the highest level of security, transmitting information over the internet is not entirely risk-free. It is your own responsibility to keep your account password confidential and to change it regularly.
7. Data Retention Period
777kd does not retain information beyond what is necessary. Retention periods are determined according to the following policy:
- Active account information: Full information is retained for as long as the account remains active.
- Transaction records: Retained for a defined period for financial security and dispute resolution.
- Identity verification documents: Retained for the required period in accordance with legal obligations.
- After account closure: Once the applicable legal retention period has ended, information is securely deleted or anonymised.
8. Your Rights Regarding Your Information
You have certain important rights regarding your personal information, which 777kd respects and is committed to upholding:
8.1 Right to Access
You may request to know what information we hold about you. After receiving your request, we will provide a copy of the information within a reasonable time.
8.2 Right to Rectification
If your account contains incorrect or outdated information, you may request that it be corrected. Many details can be changed directly from account settings; otherwise, contact the support team.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period on the basis of legal obligations or legitimate interests.
8.4 Right to Object to Processing
You may object to your information being used for marketing purposes. Upon receiving this request, we will action it immediately.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team — via 24/7 live chat or by email at: [email protected]. Requests will be processed after identity verification.
9. Protection of Minors
777kd strictly refrains from providing services to anyone under the age of 21. Age is verified at the time of registration and is also confirmed during subsequent identity verification processes.
If we become aware that a minor is using our services, the account will be suspended immediately and all associated information will be deleted. We do not intentionally collect any information from minors.
10. Policy Changes & Updates
777kd may update this privacy policy from time to time — based on changes to services, technological improvements, or legal requirements. For significant changes, we will notify users in the following ways:
- A notification will be sent to the email address registered to your account.
- The "Last Updated" date at the top of this page will be changed.
- A notice regarding the changes may be displayed when you log in to the site.
Continued use of the service after changes have been made will be considered acceptance of the updated policy. Visit this page regularly to stay informed about the protection of your information.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our support team is ready to assist in both Bengali and English.
Available 24/7 — the fastest channel for immediate assistance
To find out more, visit our FAQ page or read the Responsible Gaming guidelines.